Recall Agent is an example of an agent your team can build on Sylvie. Point it at your brand brain and it answers the questions that usually cost an afternoon of digging: what did we decide, what did the client approve, what performed last quarter, every answer cited back to the Slack thread, brief or campaign it came from. You assemble it once on your own context, and the whole team stops reconstructing history from memory.
Sylvie does not ship this agent pre-built. It is an example of an agent your team can build with Sylvie, powered by your brand brain, so it runs your workflow the way you actually run it.
Recall Agent is an operations agent you build inside Sylvie, not a feature we ship pre-loaded. It sits on your brand brain, the structured, permission-aware memory of everything your team has decided, approved and shipped, and turns it into instant answers. Ask it anything about a brand's history and it responds in plain language, with every claim traced to its source.
Marketing teams lose hours every week to the same archaeology: scrolling Slack for the decision, hunting the deck for the approved version, pinging the one person who remembers why. When that knowledge lives in one recallable place instead of in people's heads, the answer takes seconds, survives turnover, and stays consistent no matter who is asking.
When someone asks a question, Recall Agent reads the brand brain first: the facts, approvals, locked rules, campaign history and the reasoning behind each decision, all isolated to that one brand. Because the brain understands precedence, it answers with the decision that stands today, not a stale one that a newer call already overrode.
It answers where your team already works, inside Sylvie, and cites every claim back to the message, file or campaign it came from, so you can trust it and see the 'why'. It only ever surfaces what the connected tools already permit the person asking to see, and it never sends anyone off to another tool to go verify the answer themselves.
The afternoon your team spends reconstructing a decision becomes a five-second answer. Multiply that across every 'wait, what did we agree?' and you recover real capacity.
When a strategist moves on, their context stays in the brain instead of walking out the door. New hires and freelancers get the full account history on day one.
Everyone who asks gets the same cited response, not five versions half-remembered differently. A brand's history stops depending on who happens to be online.
Nobody re-pitches a direction the client already killed or rebuilds an asset that already exists. The agent surfaces the prior decision before the work restarts.
Every answer traces back to the Slack message, brief or campaign it came from. Your team acts on a sourced fact, not a confident guess.
Each brand's memory is instantly recallable, so your team can carry more clients without hiring someone just to remember them. Output grows, the org chart doesn't.
A few of the everyday questions a Recall Agent, built on your own brand brain, answers before anyone has to go digging. Each is a workflow your team assembles once and reuses across every account.
Before a designer reworks a layout, they ask whether the client signed off on the current direction. The agent pulls the approval and its date from the brain in seconds, so the team stops shipping changes nobody authorized and saves a full round of rework.
A new contractor joins a live account and needs the tone, the locked rules and the last three decisions. Instead of a two-hour handoff call, they ask the Recall Agent and get cited context immediately, cutting ramp-up from days to a single afternoon.
Prepping a QBR usually means someone excavating what ran, what got decided and what performed across the quarter. The agent assembles that history on request, turning a day of deck archaeology into an afternoon of actual analysis.
A stakeholder challenges a creative call made three months ago and everyone has forgotten the reasoning. The agent returns the original decision with its rationale and the thread it came from, closing the debate in one message instead of an email chain that eats a week.
Four files named 'final' sit in the drive and nobody is sure which one the client signed off on. The agent points to the approved version and the decision behind it, so the team stops shipping the wrong asset and skips an avoidable approval cycle.
A client asks, mid-call, what you agreed about budget or messaging last month. Instead of 'let me check and get back to you', the account lead recalls the cited answer on the spot, protecting trust and saving the follow-up thread entirely.
A generic chatbot has no idea what your team decided last Tuesday. Recall Agent runs on your brand brain, so it answers from your actual approvals, history and rules, and cites the source. You don't get a plausible-sounding guess, you get what your team really agreed, traceable to where it was said.
No. Sylvie assembles the Recall Agent on the brand brain you already have. You connect your tools, the brain structures the memory, and we shape the agent to how your team actually asks and answers, so it fits your workflow rather than being a blank template you configure from zero.
The brand brain is the structured, permission-aware memory of everything your team has decided, approved and shipped, kept separate per brand. Recall Agent reads that memory to answer, respects precedence so it gives the decision that stands today, and cites each answer back to its source. Without the brain there is nothing to recall from, which is the whole point.
It only answers from what lives in that one brand's brain, isolated from every other account, so it cannot blur two clients together or invent a decision. Every response is cited, and it surfaces only what the connected tools already permit the person asking to see.
Yes. Because you build it on Sylvie, you decide what it draws on, how it phrases answers and where it shows up for your team. Start with recall of decisions and approvals, then extend it toward the questions your accounts ask most. It is your agent to shape.
Each brand runs in its own isolated brain, Sylvie inherits the permissions of every tool it connects to, and nothing trains a foundation model. You can review, export or delete anything at any time, and every agent action is logged and sourced.
Book a demo and we will map the workflows worth turning into agents, and show how each one runs on your brand brain.
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